Insurance and Billing Policies

Creative Rehab's goal with insurance billing is to avoid any unexpected surprises for our patients at the time of billing. Our billing practices are based on the belief that access to quality physical therapy should not be limited by participation in managed care plans which places excessive control for care in the insurance companies' hands.

Creative Rehab provides most services as an out of network provider for most PPO, POS, and fee for service plans. In order to avoid penalizing the patient, we accept insurance assignment on an out of network basis and generally waive the penalizing out of network deductible and co-payment. We actively pre-certify each patient and inform them of their benefits prior to the start of care when able. While we gather this information, it is important that the patient also check with their insurance company

In addition, we accept Private Pay, Personal Injury and Workers Compensation. We bill the appropriate insurance company directly and work diligently to receive payment for services avoiding patient invoicing whenever possible.

We are an in-network provider for Blue Cross/Blue Shield PPO and POS.

We are not a Medicare provider and cannot accept Medicare patients on a private payment basis.