Patient Care Coordinator
Rosa started at Creative Rehab in October 2015.
"Providing that 'at home' feeling to our patient from the first phone call to the moment they are discharged..."
What are your professional interests and specializations?
Having been in the customer service industry for 11 years now, I can truly say that interacting with people on all aspects from patient to provider has been a passion of mine. Making sure that the patient’s whole rehab experience goes smoothly from the first phone call till their last appointment is my main priority. It is important for me to provide a warm and welcoming environment for everyone who walks in the door.
What do you appreciate most about working at Creative Rehab?
I really appreciate everyone I get to work with. We have an amazing team making our time here and environment much more enjoyable. I also love that I get to witness how my co – workers have such a great impact on helping patients recover from injuries, help with their post-operative rehabilitation, and help alleviate pain.
What do you enjoy doing in your free time?
Spending time with family is key for me. I have 3 beautiful boys, a husband, and a dog so spending as much time with my family and close friends is always a priority. Aside from that I have a passion for home décor and remodeling so I’m always up for a good DIY project. Pinterest has really become my best friend lately. I also enjoy cooking, listening to music and catching up on reality TV.